In an attempt to prevent Coronavirus from spreading, many cities have shut down all non-essential businesses and have enacted travel restrictions until at least April 1. Because of these measures, many people are working from home and avoiding contact with crowds of more than ten people. This self-quarantine has changed the way that most businesses operate daily, including data centers.
This uncharted territory could cause several problems for data centers. One issue is that networks might not have the infrastructure in place to keep up with employees working remotely. While we work to supplement our infrastructure to facilitate the influx of employees working remotely, many IT networks are still unstable. Outages and downtime will likely occur.
In the past, data centers have used break/fix services out of convenience. Given the travel restrictions that are in place, many companies are maintaining their daily functions by using smart hands. Smart hands can work alongside your normal staff to respond to augment your IT in response to these escalated demands. If your normal staff cannot arrive onsite to add, move, or change components within your data center or IDF closet, smart hands can do the work for them.
Smart hands are available 24/7 and provide you with a 4-hour response time to serve your data center/IDF closet needs.